Lyra Realtors & Property Management Services in Kakkanad, Ernakulam is one of the leading businesses in the Estate Agents category, assisting clients with the buying, selling, leasing and renting of residential and commercial property across Kochi, Ernakulam, Edappally, Aluva, Nedumbassery, Palarivattom and nearby locations.
Helping you find the right property means we handle personal details — your name, your contact number, your budget, sometimes your documents. This page explains, in plain language, what we collect, why we collect it, who we share it with, and the choices you have. If anything here is unclear, call us on +91 99611 88802 or write to lyrarealtors@gmail.com and we will explain it personally.
By using lyrarealtors.com, registering an account, submitting a listing or contacting us through any form on this website, you agree to the practices described below.
1Information We Collect
- Name, phone number, email address and postal address submitted through our enquiry, contact, login, registration or "submit listing" forms
- Property requirements — preferred location, property type, budget range, carpet area, number of bedrooms, possession timeline
- Details of property you wish to list with us, including address, ownership details, photographs, asking price and documents relating to the property
- Correspondence you send us by email, WhatsApp, phone or in person at our office
- IP address, browser type, device type, operating system and screen resolution
- Pages viewed on lyrarealtors.com, listings opened, time spent and the site or search engine that referred you
- Cookies and similar technologies, as described in Section 6
- Referrals from existing clients, builders, developers and channel partners
- Publicly available property records and listing portals where a property has been advertised
- Social media pages and messaging platforms where you contact us
2How We Use Your Information
We use the information we collect to:
- Respond to your enquiry and share property options that match your requirement
- Arrange site visits, property inspections and meetings with owners or buyers
- Verify ownership and authenticity before a property is listed on our website
- Prepare agreements, agency documentation and transaction paperwork
- Create and manage your account if you register or submit a listing
- Send you new listings, price updates, project launches and offers, where you have asked to receive them
- Improve our website, understand which listings are of interest and fix technical problems
- Maintain our records and comply with applicable Indian law, including tax, anti-money-laundering and registration requirements
4How We Protect Your Information
We apply reasonable security practices to keep your information safe, including secured web hosting, restricted access to client records, password-protected systems and staff who are instructed to treat client information as confidential.
No method of transmission over the internet is completely secure. While we work to protect your information, we cannot guarantee absolute security, and any information you send us is sent at your own risk.
5How Long We Keep It
We retain enquiry and client information for as long as needed to serve you and for a reasonable period afterwards, so that we can assist with follow-up requirements and meet legal, accounting and tax obligations. Listing information may remain in our records after a property is sold or rented, for reference and transaction history. You may ask us to delete your information at any time, subject to any records we are legally required to keep.
7Third-Party Links and Embedded Content
Our website contains links to external sites and embedded content such as Google Maps, social media pages and property portals. These services have their own privacy policies and we are not responsible for how they handle your information. We encourage you to read their policies before sharing information with them.
8Your Rights and Choices
You may:
- Ask what personal information we hold about you
- Ask us to correct information that is inaccurate or out of date
- Ask us to delete your information, where we are not required to retain it
- Withdraw consent for marketing messages at any time
- Ask us to stop calling or messaging you about new listings
To exercise any of these, contact us on +91 99611 88802 or lyrarealtors@gmail.com. We will respond within a reasonable time and may ask you to verify your identity first.
9Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or in the law. The revised version will be posted on this page with a new "last updated" date. We encourage you to review this page occasionally.
10Contact Us
Questions about this policy, or about how your information is handled, can be sent to:
Lyra Realtors & Property Management Services
Trans Avenue, NGO Quarters – Mavelipuram Rd, Near Municipal Office, Thrikkakara, Kakkanad, Kerala 682030